Our Strategy:
We normally partner with our Customers via a service level agreement (SLA), and associated relationship management business structure, whether it be any combination of helpdesk, onsite/remote maintenance and support or an arrangement of hours/days per week to service the ICT Infrastructure over a predefined time period.
As an Information and Communication Technology (ICT) consultancy we are quite unique in our approach as we have tailored flexible, scalable and efficient ICT services & solutions that cater for the small, medium and large Business and Enterprises.
We deliver more than our promises, so you can do the same for your customers!
Our Core Commitments:
We are proud to be able to deliver the following core commitments to our clients:
- Outstanding and exceptional Customer Service.
- Delivering Projects on time and within or under the proposed budget.
- Excellent level of service right across the board from our different departments.
- Innovative and cost effective solutions.
- Following a rational and unified process, we apply best practises.
- Being highly ethical and honest practitioners, we only look to provide services for clients who share our commitment to ethical behaviour and good corporate citizenship.