IT Consulting

Bringing Best Minds and Ideas Together! With a service centric approach our consultancy team strives to design the best solutions.

 

TNS IT consulting, In management, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives. In addition to providing advice, IT consultancies often estimate, manage, implement, deploy, and administer IT systems

Total Network Solutions Australia offers a wide range of IT consultancy, services, and technology requirements to Australian businesses.  We can provide IT support and maintenance services, desktop support, remote helpdesk and a specialist IT consultant for a particular project or technology.

Our IT consulting team has remarkable experience working with SMB and SME customers.  All of our consultants have extensive industry experience and can demonstrate a wide range of technical skill sets. We strive to provide you with the solution that best suits your situation and budget. 

Benefits of TNS services & Solutions:

·         Keep your network up and running  24x7 and ensure your business continuity. 

·         Business Solutions Specialists.

·         Cost reduction by eliminating unnecessary task and upgrades.

·         Better Risk Management - prevent the legal consequences of network downtime.

·         Best practice IT system design, maintenance and implementation.

·         Gain competitive advantage – provide your organisation with the network infrastructure required to connect, collaborate and succeed in a digital world.

·         Increase productivity – ensure your staff have instant access to the information they need to do their job.

·         Integrated onsite and remote support services management.

·         Service level agreements and contracts to suit your budget.

·         Optimise network performance- Get the most out of your investment on Technology

·         Higher Security level by creating a robust protection against hacking, malware and virus attacks

·         Make informed decisions – gain in-depth network information

·         Enjoy peace of mind – knowing your network and organisation are in good hands

·         Custom IT support packages to meet your requirements

Total Network Solutions has partnerships and certifications with many industry leading vendors including Microsoft, Cisco, Lenovo, TPG, just to name a few.  However we remain vendor neutral when designing a solution for your business. 

Our IT Services & Solutions:

·         Network Management & Maintenance

·         Network Audits

·         Backup, Storage & Disaster Recovery

·         Helpdesk Support

·         IT Infrastructure Design & Upgrades

·         Servers: Maintain, Supply, Set up & Upgrade

·         Desktop & Laptop: Maintain, Supply, Set up & Upgrade

·         Wireless Networks & Solutions

·         Cisco Support & Maintenance

·         Site and IT Relocation

·         Hardware Supply ( Superfast Computers and Servers)

·         Network Equipment

·         Remote Access

·         IT Outsourcing

·         Hardware & Software Procurement

·         Collaboration/ Connectivity/ Mobility solutions

·         Consulting (IT Business Related Areas)

·         Software & Web Development

·         TNS Servers

·         Exchange Server Emails)

·         SQL Databases

·         Storage and Virtualisation

·         Virus Protection

Total Network Solutions Australia can provide a focused network management service to optimise network performance and uptime. The right design and cable installation are critical to overall network reliability. According to Gartner2, the average cost of network downtime is estimated to be $5,600 per minute, which is well over $300,000 per hour*!

Network downtime will result in:

       Communication flow congestion

       Productivity Drop and Deficiency

       Expenses of back up and restoration often at high costs

       Customers’ Dissatisfaction

       Staff frustration and high levels of workplace stress

       Brand equity and market position suffers

       Loosing revenue

 TNS can simply help you avoid the downtime disaster by providing:

·         Specialist IT consultant for a particular project or technology

·         Ongoing IT support and maintenance services

·         Desktop support and remote helpdesk services

With years of experience in managing complicated large IT environments, TNS understands what key performance indicators to monitor and how to manage alerts to keep services up-and-running. Using the latest monitoring technologies, we can proactively discover the potential risks ad threats and prevent any hiccup in your network normal performance.

*Source: Gartner Blogs, The Cost of Downtime, http://blogs.gartner.com/andrew-lerner/2014/07/16/the-cost-of-downtime/

Our Management and Maintenance Packages:

We proudly offer three levels of support and maintenance. That enables our customers to pick the most suitable package based on their requirements and budget. Our monthly / annual maintenance rates are fixed and predicted so there would not be any surprise in our customers’ IT support budget.

Level 1: Standard Network Management:

A support service customised to provide:  network supervision, monitoring, performance indicators and alerts to assist in network management

Level 2: Professional Network Management:

The professional package would be suitable for the organizations with requirements for extra support and management on top of network monitoring and alert providing. Professional package doesn’t contain a rigorous SLA and for organization with needs for stringent SLAs, the Premium Network Management package would be ideal.

Level 3: Premium Network Management:

 

The premium level is offering a super professional and comprehensive management to guarantee the desired performance, availability, accessibility, mobility, reliability and continuity. The premium top service level ensures a smooth workflow and is supported by strict SLAs.